Contact us
Send us a message, suggestion or correction about Metro Dhaka — we typically reply within 24-48 hours.
Send a message
If you spotted a mistake, want to suggest a new section, or have a question about Dhaka Metro Rail, drop us a message at [email protected]. We read every email.
Please note: this is an independent information website. We actively keep the site updated with any service changes, delays or fare adjustments — so before raising a query, check the relevant page on metrodhaka.com first; the answer is very likely already there.
Contact information
Email[email protected]
Websitehttps://metrodhaka.com
LocationDhaka, Bangladesh 🇧🇩
Response timeUsually within 24-48 hours
Looking for fares, lost items, schedule changes or service updates? Check our regularly-updated Fares & tickets, Schedule and Home pages — we post any operational changes as soon as we hear about them.
Frequently asked questions
Within 24–48 hours on business days. We are a small team — please be patient.
Unfortunately we cannot reissue cards from this website. The fastest path is to go to the customer service counter at any MRT Line 6 station with your MRT Pass receipt — they can block the lost card and transfer the balance to a new one. We have a full walkthrough on our Fares & tickets page.
Yes — we love community contributions. Send your photo + a short caption and we’ll credit you with a link in the image alt-text.